About Furniture Bazaar

In February 2012, we started Furniture Bazaar with a vision - to make a million homes beautiful. Back then, our catalogue featured just 35 designs. Yet, when our customers shared photographs of their homes, we saw they were remarkably distinct. The same table, the same chair was used differently by different people. This told us something. People want their homes to be unique. We also realized that people are a lot happier creating things than they are buying things. We are a creative, imaginative, expressive species. And our homes are just one of the many canvases we have at our disposal.

Customer Obsession: Customers are at the center of whatever we do at Urban Ladder. We ensure that we get the right customer solution in all our initiatives. We establish a long-term relationship with every customer and aim to delight them in every interaction. We aim to set the global benchmark for customer happiness scores.

Honesty & Transparency: We are honest, ethical, and trustworthy in the way we live life. We hold the highest standards of corporate governance in all our activities. We communicate transparently with all our stakeholders. When we make mistakes, we are honest and upfront about owning up to them.